Policies & Procedures

Registration Cancellations

• 2+ days before the course: Full refund minus a $15 administrative fee
• Less than 24 hours before the course: No refund, but course credit may be issued at our discretion
• No-shows: No refund or credit will be provided

Course Rescheduling

• You may reschedule your course date at no additional cost if requested at least 2 days before the original course date
• Rescheduling requests made less than 24 hours before the course will incur a $25 rescheduling fee
• All rescheduling is subject to availability

Weather & Emergency Cancellations

• If we cancel a course due to inclement weather or other emergencies, you will receive a full refund or the option to reschedule at no additional cost
• We will make every effort to notify you of cancellations at least 2 hours before the scheduled course start time

Course Changes

• We reserve the right to change course location, instructor, or content as necessary
• If significant changes occur, we will notify you as soon as possible and offer options for rescheduling or refunds

How to Cancel or Reschedule

• All cancellation or rescheduling requests must be submitted in writing to abi@solascpr.health
• Include your full name, course date, and reason for cancellation/rescheduling
• Refunds will be processed within 5-7 business days using the original payment method

For questions regarding this policy, please contact us at (832)683-9115 or abi@solascpr.health.